Human judgment
From the first decision to the running process
Adding human judgment is what separates selling a tool from selling a solution.
Before decidingWhen a process startsWith the process running- Before deciding
- When a process starts
- With the process running
The pieces
The three moments of human judgment
The human contribution changes with the stage of the journey.
Moment 01
Before deciding
Shapes the decision before a process is chosen. The deliverable keeps its value even if the work with traza. ends there.
- AI application strategyDecision makers understand what to decide and why.
- AI governance frameworkWhere AI is used, and who is accountable for each decision, is put in writing.
- Maturity assessmentThe review adds judgment, strategy and vision to what the Discovery Agent maps.
- Technology trainingThe team learns to operate the tools.
Moment 02
When a process starts
Removes what keeps the chosen process from reaching its result.
- Temporary operation of a roleSomeone keeps the system running.
- Initial data loadThe starting data is loaded and correct.
- Coordination with the third party that controls the system of recordAccess to the system of record is secured.
- Redesign of an upstream workflowThe workflow that feeds the process can be reconciled.
- Candidate search and technical screeningThe organization brings in the people for the roles the process needs.
Moment 03
With the process running
Provides what the running process needs.
- Human review of what automation and traza. workers resolveSomeone reviews the exceptions and keeps judgment consistent.
- Deployment execution on the client's infrastructureEach update is deployed with traza.'s runbook.
The exit guarantees are in Governance: migration to the client's infrastructure, source code escrow and continuity license.
The detail
Engagement and journey
Engaged by component
One cell or several, with traza. workers and with human judgment, according to what each process needs.
Cells
The code: the redesigned part of the process, up and running.
traza. Workers
The AI agents that operate inside the cell.
Human judgment
If needed, the people at traza. can join the company's team to apply the human judgment the process requires.
Without human judgment, it's a tool. With human judgment, it's a solution.
Where each moment fits in the method
Each moment matches one or more phases of the journey.
Phase 01Assessment
Before deciding
Phase 02Design
Before deciding
Phase 03Implementation
When a process starts
Phase 04Ongoing operation
With the process running
Let's find where the solution needs human judgment.
The starting point is a conversation about the operation and the pending decisions.
Book a callTo find where to start
To work on a specific process